Last updated: September 16, 2026
Scandinaviandesignsoffer ships furniture to customers in the contiguous United States. This policy explains order processing, delivery times, shipping costs, and what to expect when your order arrives.
Delivery Area
We ship to street addresses in the 48 contiguous U.S. states. We do not ship to Alaska, Hawaii, Puerto Rico, U.S. territories, international addresses, or P.O. boxes. If your address is outside the contiguous United States, contact us before placing an order.
Order Processing and Delivery Times
| Stage | Details |
|---|---|
| Order cut-off | 2:00 PM PT, Monday–Friday |
| Processing time | 1–2 business days |
| Shipping time | 3–5 business days |
| Total delivery time | 4–7 business days |
| Shipping days | Monday–Friday, excluding federal holidays |
| Shipping cost | Free |
| Carriers | Third-party carriers with tracking |
Orders placed before 2:00 PM PT on a business day enter processing the same day. Orders placed after 2:00 PM PT, on weekends, or on federal holidays enter processing the next business day. We do not ship on Saturdays, Sundays, or federal holidays.
Total delivery time is processing time plus shipping time. For example, an order with 1 business day of processing and 3 business days of shipping has an estimated total delivery time of 4 business days. An order with 2 business days of processing and 5 business days of shipping has an estimated total delivery time of 7 business days. The total estimated delivery window is 4–7 business days after order confirmation.
Carriers and Tracking
We use third-party carriers that provide tracking and delivery updates. The carrier is selected based on the size of the item and the delivery address. When your order ships, we send a shipping confirmation email with the carrier name and tracking number. If tracking does not update within 3 business days after shipment, contact us with your order number.
Furniture Delivery Notes
Large furniture items can require an appointment or a two-person delivery team. If your order needs appointment scheduling, the carrier contacts you using the phone number on your order. Please provide an accurate phone number and delivery address at checkout. For large items, inspect the packaging and the furniture before signing. If you see visible damage, note it on the delivery receipt and contact us within 30 calendar days. Hidden damage must be reported within 30 calendar days of delivery. Keep all packaging until you have inspected the item.
Address Accuracy
You are responsible for entering a complete and correct delivery address at checkout. If the carrier cannot deliver because the address is incorrect or incomplete, contact us as soon as possible. If the order is returned to us because of an address issue, we contact you to confirm the correct address and arrange redelivery.
Delays
Weather, carrier disruptions, and federal holidays can add time to delivery. If a delay affects your order, we contact you with the updated status and the next step. If tracking shows no movement for 5 business days after shipment, contact us and we open a carrier trace.
Questions
Contact us at info@scandinaviandesignsoffer.com or +1 628-237-8723, Monday–Friday, 9:00 AM–6:00 PM PT. Our business address is 12537 Kittridge St, North Hollywood, CA 91606, United States.